Privacy Policy

Bangkok Farmers a Bangkok limited liability company doing business as “Bangkok Farmers” (“us,” “we,” or “Bangkok Farmers”) is committed to respecting the privacy of our in-store, online, delivery, and mobile visitors and users. This Privacy Policy (“Privacy Policy” or “Policy”) applies to the collection and use of information from and about visitors and users (collectively, “Users” or “you”) through our retail locations, our website, our mobile applications and SMS texting, and our product delivery offerings (collectively, the “Services”). By using the Services, you agree to the terms and conditions of this Privacy Policy.

This Privacy Policy applies to information collected by Bangkok Farmers and does not apply to information collected by any third-party sites to which the Services may link or to information provided to, or collected by, third parties through third party cookies, web beacons, or other third party technologies on our website or mobile application.

Where we rely on your consent to process your personal information, you can withdraw such consent at any time as described in the “Rights to Opt-In / Opt-out” section of this Privacy Policy.
We will not use or share your personal information except as described in this Privacy Policy.
If you have questions or concerns regarding this Privacy Policy, you should contact us via e-mail at bangkok.farmerz@gmail.com, or via postal mail at the address listed in the “Contact Us” section of this Policy.

No Use of the Services by Persons Under 21 Permitted
Bangkok Farmers intends only persons who are 21 years or older to use the Services. Any use of the Services by persons under the age of 21 is strictly prohibited.

Our Services, including our website, are intended for a mature audience. We do not direct any of our content at children. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a website user is under age 13, we will promptly delete any personal information in that user’s account. Do not supply to us or disclose on the Services any personal information of any person under 13 years of age, as we do not intend to collect information from anyone under 13 or invite them to participate in the Services.

Cannabis Use in Society
Not everyone accepts cannabis use as permissible. For example, some employers may have anti-drug policies that disallow cannabis use.

You acknowledge that by interacting with Bangkok Farmers Services, providing your information to Bangkok Farmers, allowing Bangkok Farmers to collect data about you, permitting Bangkok Farmers to send you communications, or using Bangkok Farmers products could imply to employers, friends, family, or others that you are a cannabis product user, which could have unwanted social, legal, employment, economic, or other impacts that could affect you, including, but not limited to, your loss of employment, and that Bangkok Farmers shall not be held liable for damages arising out of or connected with the foregoing because your use of the Services and Bangkok Farmers products are solely at your own risk.

Information Collection Practices
When you visit our Services, we may collect information from or about you (“personal information”).

What Basic Information Does Bangkok Farmers Collect?
We may ask you for certain personal information for you to access the Services, or as part of your use of the Services. Such personal information may include, but is not limited to, your name, address, date of birth, age, gender, state of residence, e-mail address, telephone number, financial data (which may include your credit card or debit card number), and other information which identifies you. If you visit one of our retail locations or request product delivery, we may also collect personal information from your government identification card when you provide it to us, including your name, address, picture, driver license or other government identification card number, and any other information on your government identification card, as well as video, audio, and images that we capture from our security cameras inside and around our retail locations. If you choose to register on our website or via a mobile application, or otherwise create a Member account, you may be required to provide certain personal information. If you do not provide the requested personal information, you may not be able to access or use the features of the Services where such personal information is requested.

Website Cookies
Bangkok Farmers s’ website uses cookies (small text files stored on your computer) to help remember your settings, preferences, and selections as you surf through the bangkokfarmers.com website with your web browser. Cookies may store data about your web surfing session, web pages you visit, and the products in your online shopping cart, for example.

Bangkok Farmers also makes use of third-party cookies provided by Google and other companies to help track your web surfing activity in order to improve the quality and flow of Bangkok Farmers’s website.

For your privacy, Bangkok Farmers and third-party cookies are designed to not store personally identifiable data. Bangkok Farmers does not store personal information in cookies, nor transmit personal information to third parties via cookies.

You are free to direct your web browser to delete cookies at any time. To learn how, consult your web browser’s user instructions. Note that if you delete your cookies, you may be required to sign into bangkokfarmers.com again, and stored browsing preferences you selected previously may be forgotten.

IP Address and Telemetry Data
When you visit us, our Internet servers automatically collect data about your Internet Protocol address (“IP Address”), which is the network address of your computer, phone, or other computing device.

When you visit our website, we may also collect “click stream” or “telemetry” data, which is data about your web browser, and the web server and content you are trying to access. For example, our website may record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on our website; the website you visit after leaving our website; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on our website or a referral website; and other web usage activity and data logged by our web servers. This information can be combined with information you have provided to us by registering as a Member, for example, which will enable us to analyze and better customize your visits. We may use telemetry data for internal system administration, to help diagnose problems with our servers, for traffic analysis or e-commerce analysis of our website, to help secure our systems, to customize our Services for you, or to determine which features of our site are most or least effective or useful to you. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider. We may also aggregate user information in a non-personally identifiable manner to share with advertisers, to enhance the Services, or for general business purposes.

Clear GIFs/Beacons/Pixels
When visiting our website, we may also use “Clear GIFs” (aka “web beacons” or “pixel tags”) or similar technologies in our website and/or in our communications with you. A Clear GIF is typically a one-pixel, transparent image located on a web page or in an e-mail or other type of message, which helps us to verify an individual’s viewing or receipt of a web page or message. Clear GIFs allow us to know whether you have viewed a web page prior to visiting our website and may enable us to relate such information to other information, including your Personal Information. We use information provided from Clear GIFs and similar technologies to enable more accurate reporting, improve the effectiveness of our marketing, and make our Services better for our users.

Use of Your Information
Personal Information
We may use your personal information for a variety of purposes, including to identify you; verify your age; process payments for you; identify your location; facilitate transactions and/or communications, including marketing communications and Services-related communications with you; register you for Bangkok Farmers services, such as a website, mobile application, delivery, or rewards account; maintain current information about your Services usage and accounts; track your accumulation of redeemable rewards based on your product purchase history and Services usage; protect our users, ourselves, our Services, and our affiliates from fraud, theft, hacking, phishing and other unlawful activities; analyze website traffic; diagnose technical problems in our Services; comply with laws and Bangkok Farmers’s policies; conduct website and activity tracking, including Services optimization and personalization; and, generate and study analytics related to your usage of our Services.

Identify Verification, Service Improvement, and Cannabis Limit Enforcement
Many jurisdictions require careful verification of identity before allowing you to purchase cannabis products. When you use our Services at a physical location, your government-issued identification card will be physically examined and electronically scanned in order to verify your age and your identification’s validity. Once your data has been scanned, your name, address, identification number, photo, and other data may be retained by Bangkok Farmers for the purpose of analyzing your use of our Services, enforcing cannabis purchasing limits as required by some jurisdictions, creating an electronic profile about you in order to make future verifications of your identity easier, and to help us customize Services and experiences for you.

Your Image
Photographic and audiovisual recordings of you inside and around of Bangkok Farmers retail stores and delivery vehicles will be used for the purpose of maintaining physical security, identifying you, and complying with laws that require video surveillance.

Audiovisual footage captured in stores, and any photo of yourself that you supply, may also be used to help identify you, and customize your experience as you use our Services.

You acknowledge that audiovisual and photographic recordings of you may be stored by Bangkok Farmers and accessed by and supplied to Bangkok Farmers employees, government agencies, and others at Bangkok Farmers’s sole discretion at any time, for any purpose, with or without a legal order or subpoena, and without notice or financial compensation to you.

Payment Services
You permit Bangkok Farmers to collect and use your debit, credit card, or other financial data you provide (“Payment Data”) to facilitate payments for Bangkok Farmers Services and products at your request. To facilitate payments, your Payment Data may be transmitted to, stored at, and used by third parties for the purposes of processing your payment, analyzing your Payment Data for signs of fraud or criminal activity, and other functions required of third-party payment processors. While Bangkok Farmers strives to only hire reliable third parties, you agree that Bangkok Farmers cannot be held liable for how your Payment Data is used or retained or protected while it is in transit to, stored at, or used by third parties that process payments for you.

If you ask us to delete your data, note that Bangkok Farmers cannot delete data stored at third party payment processors that must retain Payment Data in order to meet their own compliance requirements. If you have questions about the use of your Payment Data, please contact our payment processors directly – send an email to bangkok.farmerz@gmail.com. for the most current list of Bangkok Farmers payment processors.

Website Cookies
We may use web cookies to maintain your web browser’s website session, track your use of our website, and to store your preferences and selections. Third-party cookies from Google and other companies are also used to display promotions and advertisements relevant to you, track your website usage, and to generate website usage analytics.

Location-Based Services
We collect your IP Address, location data advertised by web browsers and mobile devices, your physical address if you provide it to us, and similar location data to identify your location to provide location-based services, such as showing you Services or products available in your area, customizing in-store experiences, delivering products to you at your request, and analyzing your use of our Services. You understand that some of our Services require knowing your location to function properly, so if you disable location features of your computer, phone, or browser, some of our Services may become unavailable to you.

Marketing SMS Text Messages
If you provide your mobile phone number and agree to receive Bangkok Farmers marketing SMS text messages, your agreement serves as written consent for Bangkok Farmers to send you recurring special offers and other marketing SMS texts. Messages may be sent using an automatic telephone dialing system. Your consent is not required as a condition to purchase to products. Message and data rates may apply. To unsubscribe from marketing text messages, reply with the word STOP.

Information Security
Bangkok Farmers’s Services have reasonable security measures in place designed to prevent accidental loss of your personal information and from unauthorized access, use alteration, or disclosure of the information that we obtain from you. Such measures include, but are not limited to, access controls, monitoring, and the utilization of encryption to securely transmit sensitive information. Please keep in mind, however, that whenever you give out personal information online or at any store, there is a risk that third parties may intercept and use that information.

Bangkok Farmers strives to protect your personal information and privacy, but we cannot guarantee the security of any information you disclose. By using the Services, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through the Services and that any personal information, general information, or other data or information received from you to us is provided to us at your own risk, which you expressly assume.

Third Party Websites
Our website may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.

Rights to Opt-In / Opt-out
You have the right to “opt in” and/or “opt out” of certain uses of your personal information. For example, you may have the opportunity to elect whether you would like to receive correspondence from us for marketing purposes, and how your information may be shared with third parties.

To make an opt out request, send your request via email to bangkok.farmerz@gmail.com. If you receive a marketing email from us, you can also opt out of some features by clicking the “opt out” or “unsubscribe” link in the email.

Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions, and communications with us.

Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.